According to Clément, getting to grips with the platform remains very complex.
He adds that it’s difficult to fully understand its use, or simply to find one’s way around without any initial help. “Although the design tools are similar to CATIA V5 and can therefore be mastered very quickly by experienced users, using the platform posed a number of problems for us at the outset, particularly in terms of Product Life Management, bookmarks and other non-intuitive features.
It’s also this lack of intuitiveness that created a lot of problems for us at start-up with PLM and all the file management.”
In short, Clément’s message is that Dashboard management is complex and unintuitive at first, but with help and training, it becomes an indispensable tool and an added value for project management. In his opinion, it’s only with time that a start-up like his can design complex systems with good synergy between the different trades.
To conclude this interview, we wanted some feedback on theexperience XDInnovation
Clément confirms that he and his team were very well supported, adding: “It was above all thanks to the training courses and the time XDI’s support staff were available that we quickly overcame the barriers to getting to grips with the system. There was very good communication around the software, reassuring us about the tools and our needs, with people who really knew the software and what was at stake. The support offered in getting to grips with and managing the software, which proved to be indispensable, and with which we are particularly satisfied.
Finally, Clément says that XDI has been a real partner in the implementation of the tool, listening carefully, providing good training and, above all, being responsive to his company’s needs. He insists that when new members joined his company, XDI was very responsive in making the tools available.